Customer support as close as the phone
Even after our implementation process has everyone at your agency up to speed, things come up. That’s why customer support is not only included in your Homecare Homebase agreement, but is a vital part of our relationship.
Your agency has a dedicated Customer Account Manager to make getting those day-to-day answers both simple and fast. No frustrating automated phone tree or pool of hourly teleworkers. No having to explain your agency’s situation anew every time you call. You have one phone number and one seasoned professional with the power to call on any other resource necessary to help you succeed.
At Homecare Homebase our customer support team is an extension of your staff and 100% dedicated to making sure your agency is successful in everything you do. It's all part of our excellent service that includes support for you 24/7. We are here when you need us!